IT Assistant Manager Job – Holiday Inn UAE


Travel is a journey. At Holiday Inn, we help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

The Holiday Inn & Staybridge Suites Dubai Business Bay, a pre-opening cluster of hotels, is looking for an experienced IT Assistant Manager to join their extraordinary team!

Conveniently located in the heart of Dubai’s Business Bay area, home of the Burj Khalifa! Minutes away from The Dubai mall, renowned Jumeirah Beach, and with convenient access to all of Dubai’s world leading tourist attractions. The Holiday Inn & Staybridge Suites Dubai Business Bay will include 280 hotel rooms as well as 120 one- and two-bedroom apartments, convenient F&B offerings & meeting and events facilities.

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As a IT Assistant Manager you will be responsible for is responsible for assisting the Director of IT in managing the daily IT operations of the hotels, adhering to the standards, policies, and procedures of Holiday Inn and Staybridge Suites, as well as local requirements. The primary duties include ensuring proper installation and efficient functioning of computers, maintaining system security measures, and ensuring compliance with established standards and guidelines. Additionally, the Assistant IT Manager must provide the necessary tools and resources to enable the IT team members to perform their duties effectively. A comprehensive understanding of Windows OS 10 and 11, Server OS, active directory, network topology, property management system (Opera), point of sale systems, payroll systems, pabx systems, and other hospitality-related systems is essential for this role.

At all times you must be representative of the qualities of delivering Holiday Inn service standards. To provide warm, welcoming service without compromise to all guests.

It is not just about completing tasks and doing the work! We are looking for personality, originality, creativity, focus and a passion to deliver great results directly and via the whole team!
Diploma or Vocational Certificate in Computer Science or IT or related field
4 years’ related experience in hospitality, knowledge about hospitality application and computer set-up / troubleshooting
Working knowledge of networks and operating systems and databases
Strong analytical and problem-solving skills
Knowledge in PCI DSS (Payment Card Industry Data Security Standards)
Great communication skills
A team player, proactive, responsible, hardworking and able to work under pressure

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We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve – visit to find out more about us.

Go on – show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Work Level
Experienced, Manager / Executive
Employment Type
Full Time

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