Presales Engineer – Audio Visual Systems
Company: Al Futtaim Private Company LLC
Job Requisition ID: 156313
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
Provide Audio Visual System consultancy to enterprise level customers
Identification of most suitable solution and products and complete most optimum economical design meeting the tender requirements and site conditions.
Preparation of Complete Detailed Technical proposal includes design schematic drawings/ system architecture, compliance.
Attend Client Meetings for Technical clarifications/ Technical Presentation.
Strong liaison and negotiation skills with client, vendors and partner.
Able to work under pressure and fast-paced environment, willing to work extended hours.
What you will do:
Take lead on AV system practice & support the sales team to provide price optimized solutions and in support of Pre-sales activities that will help them achieving order booking target AV system
Through efficient design and engineering support the sales team to have better intake and improve conversion rate lead qualification
Prepare product and solution matrix, enhance our product portfolio by introducing new products and solutions
Maintain relationship with AFT business partners, supplier and vendors
Identifying Certification gap to maintain our partnership level with principles
Ensure that Sales, commercial and service teams receive presales support as they request. Interface with the implementation / project team, articulating customer requirement, to ensure smooth transition from Design to Delivery
Architect a comprehensive solution with right mix of products & technologies from our portfolio to meet the requirements of RFP/Tender
Guide the sales team and other teams on the technological advancement. Conduct quarterly training for Sales team on technology enhancement.
This position operates within the context of confidentiality, diplomacy and judgement. Guiding principles will be found in the published policies and procedures as well as past precedent. However, the ability to operate within indistinct parameters is also important.
Understanding of AV solution specific processes and experience understanding clients’ needs, engineering business processes and articulating solutions
Required skills to be successful:
Good communication & Presentation skills with an ability to compile tender documents with full commercial & contractual understanding.
Good working knowledge of Excel, Word, PowerPoint & VISIO.
Working knowledge of AutoCAD will be an added advantage.
Languages: English / Arabic
Communication: Highly motivated and strong team player with excellent communication skills
An excellent customer service attitude and the ability to interact with customers in a professional manner are required.
What equips you for the role:
Minimum Qualifications and Knowledge:
Graduate Engineer in Electronics / Electrical or equivalent
CTS certification is mandatory. CTS-D is preferred.
Minimum 5+ years of experience in Designing and project management for AV System.
About Al-Futtaim Engineering & Technologies
Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.
The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
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