Avaya UC Engineer Job at General Dynamics Information Technology USA

We are currently Hiring a Avaya UC Engineer

Job Qualifications:
IP Phones, IP Telephony, VoIP Configuration, VoIP Telephony

ACIS – Avaya Certified Implementation Specialist – Aura Communication Manager – Avaya, CompTIA – Security+ – CompTIA

5 + years of related experience

US Citizenship Required:

Job Description:
GDIT is searching for an Avaya Unified Communication (UC) Engineer to join our team supporting Army VoIP Migrations. Provide support to designing, planning, and building Avaya Call Managers for VoIP networks including configuring routers, switches, and firewalls for VoIP systems. Travel to various CONUS sites throughout the year to implement the approved solutions, provide your direct expertise, and work hands-on with the clients, local operations centers, on-site managers, and program teammates.

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At GDIT, people are our differentiator. As an Avaya Unified Communications (UC) Engineer, you will help ensure today is safe and tomorrow is smarter.

Serve as Avaya Subject Matter Expert for Call Managers, Session Border with-in the DoD, US Army environment, regulations, policies, and standards
Must have a minimum of 5 years hands-on experience deploying Voice Over IP, building networks, deploying Local Session Controllers, Session Border Controllers, Media Gateways, and Voice Mail, with emphasis on H.323 and SIP experience.
Responsible for resolving complex OEM issues with Avaya trouble desk opening service requests, fielding resolutions, and closing service tickets
Build to design documentation in support of key project milestones
Support the Project and/or Program Manager as technical advisor during meetings as required
Coordinate hardware/software improvements and/or enhancements, then plan implementation of enhancements
Provide technical support and troubleshooting to users
Ability to troubleshoot networking and physical infrastructure issues.
May perform network administration duties and training to junior engineers or customer staff
Maintain and troubleshoot Avaya media servers and G40
Creative problem-solving abilities, attention to detail, and ability to think outside the box.

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Bachelor’s degree in computer science, information technology or equivalent work experience, with a minimum of 5 years of hands-on experience in the implementation and administration of complex voice networks.
Required Certification: Active/Current CompTIA Security+ ce certification
Experience with configuring DHCP scope, option 242, 46xx settings file to configure voice features.
Experience with routing via AAR/ARS
Desired certificates: Avaya APDS, ASRA & APSS
Will be furnished a US Govt laptop for working on live traffic.
Experience with Avaya Communication Manager; Versions 7/8 are preferable. We are deploying UC APL approved CM 10.
Must have experience with IA configurations. Avaya MUDG, scanning and resolving IA findings’
DoD Active Secret or higher clearance.
Security+ certification.
Avaya Communication Manager (Avaya Aura Platforms) and Adjunct Administration, Maintenance, and Installation
Experience with VoIP, inbound and outbound voice networks, experience with network protocols and circuit provisioning and standards, understanding of LAN protocols
Solid understanding of VoIP related protocols & technologies (TCP/IP, UDP, and Skinny, SIP Trunks and PRI, soft clients, dial plans, route patterns).
Expertise with Avaya Core Components-System Manager, Session Manager and Communication Manager, and Session Border Controller
Experience developing and implementing QoS in a converged voice/video/data network
Strong computer skills and familiarity with Microsoft Word, Excel, Outlook, Visio, and PowerPoint
Demonstrated ability to collaborate with project teams and managers and with LEC service providers
Experience working with E911 PSAP solutions highly desired.

Location: Remote/Anywhere, USA
Travel: 75% to 90%

● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays

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#GDITArmy #VMOD #GDITPriority

The likely salary range for this position is $96,000 – $144,000, this is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
Travel Required:
Telecommuting Options:
Work Location:
Any Location / Remote

Work Level
Employment Type

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