Sales Assistant job at Chanel Dubai

Sales Assistant job at Chanel Dubai

Reporting to the Deputy Boutique Manager, you will be part of the Watches and Fine Jewellery sales team within Mall of the Emirates Fashion boutique and will contribute to the development of sales by offering our clients the highest level of customer service.

Your main responsibilities are:
Client experience:
Create a luxurious experience for every client entering our boutique in line with Chanel’s exceptional services
Ensure clients are welcomed in warm, personalized and engaging manner in order to create strong relationships with them and encourage brand loyalty
Actively recruit new prospects from Fashion and convert to Watches and Fine Jewellery clients
Advise, guide and help clients by providing information on our collections
Set up lasting and trustful relationships with clients trough attentive, proactive and personalized clienteling actions
Handle aftersales cases with confidence, tact and discretion by providing suitable solutions

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Boutique operations:
Ensure sales-related procedures are followed accurately
Participate in daily operational tasks relative to the running of the boutique
Check stock levels regularly, participate in inventory management including cycle counts
Maintain the boutique according to current visual merchandising standards
Work effectively and efficiently with colleagues and management
You have 5 years of experience in a luxury Retail environment, preferably in Watches & Jewellery. You have a solid understanding of client service and operations in the boutique. You are passionate about Watches and Fine Jewellery and have a strong Fashion sensitivity.
Your interpersonal, communication and influencing skills will be real assets to succeed in this position.
English is a must ; Arabic would be an advantage