Guest Relations (Front Office) Job at Shangri-La Hotels Dubai

Hiring for Guest Relations (Front Office)
Shangri-La Hotel, Dubai
The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world’s most dynamic cities.

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Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai’s popular beaches.

The hotel’s 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.

As Guest Relations Officer, we rely on you to:
Take responsibility of all Golden Circle members and VIP guests
Ensure all guests enjoy the best possible hotel experience
Provide help and assistance to all guests
Engage with guests and enhance their overall experience with the hotel
Create an exceptional and memorable experience for all guests

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We are looking for someone who:
Takes pride in being a hotelier
Loves interacting with guests and customers
Communicates and writes with fluency in English (as well as the local language)
Enjoys crafting creative and best-fit solutions
Preferably has relevant experience with an international 5* hotel
Has strong interpersonal and communication skills

Work Level
Experienced, Mid-Level
Employment Type

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