Walk in Interview, Apply for Sales Coordinator Job in Dubai, UAE
Job: Retail Banking
Primary Location: Africa & Middle East-United Arab Emirates-Dubai
Other Locations: Africa & Middle East-United Arab Emirates-Dubai
Schedule: Full-time
Employee Status: Permanent
Posting Date: 24/Feb/2022, 4:55:49 AM
Unposting Date: 03/Mar/2022, 5:59:00 PM
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Strategy:
- Maintain Sales MIS daily. (Logins, Accounts, Funding Ratio, AUM)
- Track & report status of the leads received through various channels to the team
- To assist in screening/ processing deals and monitoring errors to ensure improved TAT and better customer on-boarding experience.
- To ensure total adherence with laid down norms in terms of compliance risk, documentation, operational risk and other Group Regulatory control standards.
- Generating and distributing management reports in accurate and timely manner.
- Provide strong reporting and analytical information support to management team.
- Follow up on Incentive Sign off and ensuring claims are received in the Sales Officers account within the specified TAT
- To ensure Product Training and Presentation to all new joiners
- To keep a record for all joiners JO/ JDs, e-learning, classroom training and Leave Records and maintaining the same
- Support the Business Development Manager / NRI Business Head in any marketing campaign related activities or events
- Assist / support other AME NRI corridors in leads / sales management activities as directed by the NRI Business Head
Business:
- To ensure “Customer Due Diligence” requirements as prescribed by the bank are duly adhered to. All the legal and compliance guidelines provided by the bank are adhered to.
- Data confidentiality and secrecy norms of the bank are adhered to.
- To ensure that no client application is misplaced and is kept in safe custody.
- To ensure that code of the conduct as per the bank bank’s policy are adhered to.
- To ensure that all the documents provided by the client for completion the Accounts Opening Forms are duly checked and forwarded to the relevant bank officers.
- To ensure that the Sales process prescribed by the bank is fully adhered to.
- Support RMs in induction of all new Non Resident clients brought in by the Branches.
- Support RMs in generating new business to achieve defined targets in terms of no. of clients, volumes, and revenue for the segment
- Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and CDD
Risk Management
- Implement controls within the Business Unit to meet regulatory and internal requirements. In addition, drive and implement an effective risk management framework, and promote a strong risk management and a compliance culture.
- Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.
- To ensure there is adequate training in Compliance. In addition, document and implement controls to ensure compliance with regulations and Group Standards.
- Ensure that policies are implemented effectively within Business; new regulations are properly communicated, and provide quality assurance on the design of the control measures and monitoring plans.
- Ensure adherence to the risk management framework.
- Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and CDD.
- Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.
- Read, understand, and comply with all provisions of the Group Code of Conduct.
Governance
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines, and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct. This includes understanding and ensuring compliance with all applicable laws, regulations, guidelines, and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Internal Stakeholders:
- Priority Banking Segment Team
- Client Service Manager
- KYC (CDD)
- Internal Management – Liaise to implement strategies & promotional events.
Key External Stakeholders:
Customer Service/ Complaints- assistance and guidance where appropriate
Other Responsibilities:
- Develop a formal monitoring mechanism to measure the productivity of each Relationship Manager.
- Drive the sales system towards quality standards where risk is well controlled.
- Ensure RMs follow Sales call plans to acquire large prospective clients through referrals.
- Ensure RMs coverage of client base in accordance with the approved contact plans.
- Support RMs in coordinating client events for the cluster along with the product team
QUALIFICATIONS:
Academic or Professional Education/Qualifications:
- Bachelor’s in applied accounting- Oxford Brookes University.
- ACCA- Association of Certified Chartered Accountancy.
Bank training (i.e. mandatory & developmental):
- UAE Priority Account Opening
- NRI Priority Account Opening
- NRI Investment Account Opening.
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Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.
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