Royal Women’s Hospital Jobs | Customer Care Executive

Get Hired 2022 | Apply for Customer Care Executive Jobs in UAE Are you looking for Customer Care Executive Jobs in UAE?. Royal Women’s Hospital is one of the best...
Posted in uae jobs
April 8, 2022
Royal Women's Hospital Jobs | Customer Care Executive

Get Hired 2022 | Apply for Customer Care Executive Jobs in UAE

Are you looking for Customer Care Executive Jobs in UAE?. Royal Women’s Hospital is one of the best company in UAE, look for Royal Women’s Hospital Linkedin page for more Royal Women’s Hospital reviews and ag cars Deira contact number. Struggling on how to find Royal Women’s Hospital Abu Dhabi careers ?.. Well, Royal Women’s Hospital Jobs have been released every week. Apart from Royal Women’s Hospital salary, Here on our website (AjiraNawe) you will be able to find all Royal Women’s Hospital Vacancies released in 2022. Here is on of the best vacancy released.

Job Summary:

To provide a range of reception intake and associated administrative services pertaining to incoming patients. The customer office executive will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate.

Duties & Responsibilities:

  • Greets patients or their families and finds out the nature of their enquiry.
  • Provides information to assist patients or refer them to appropriate contact, either in the organization or elsewhere.
  • Advocate Patients’ and their families’ rights and responsibilities, confidentiality, information and education.
  • Develops and maintains the feedback/complaint procedure for customers to use and receive redressal.
  • Communicates all information to Floor Supervisor on daily basis.
  • Expedites flow of visitors/patients and ensure that each person receives outstanding customer service by providing a friendly environment.
  • Provides Information about medical insurance coverage to patients and check the same diligently before sending the patient to the doctor.
  • Investigates patient/visitor concerns and implements appropriate courses of action.
  • Keeps accurate records of discussions or correspondence with customers.
  • Perform duties of handling Patient /Telephone/Cash/back office work as specified in the duty roaster.
  • Perform other related duties incidental to the work described herein as and when assigned by the higher authorities.
  • Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements
  • Work accordance with the documented OSH procedures and instructions, specific responsibilities
  • Be familiar with emergency and evacuation procedures
  • Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports
  • Comply with Waste management procedures and policies
  • Attend applicable OSH/Infection control training programs, mock drills and awareness programs
  • Use of appropriate personal protective equipment and safety systems


Qualification, Licensure, Education, Experience, Special Skills:
  • Preferably a graduate in any discipline.
  • Minimum 1-year experience as a receptionist in a patient focused environment and operation of multi-line switchboard system is preferable. Interest to work in a Hospital related environment.
  • Proficient technology application skills; Basic MS Office (Word, Excel, & Power point) MS Outlook & Internet explorer skills.
  • Must have an exceptional interpersonal skills, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals; superior phone etiquette skills
  • Patient focused; service oriented; patient & understanding.
  • Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure
  • Ability to work independently with minimal supervision.
  • Reliable, punctual, dependable, and responsive.
  • Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.

Other Recent Jobs 2022

Primary Location : Abu Dhabi
Work Locations : Abu Dhabi Food Lands Building Abu Dhabi
Job : Non Medical
Organization : Royal Womens Hospital
Job Posting : Apr 8, 2022, 2:08:43 AM
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