ZeCare Jobs in Dubai | Help Desk Assistant

Apply for Help Desk Assistant Job in Dubai | ZeCare Jobs in Dubai

Help Desk Assistant Job Responsibilities:

Assist the organization in the various tasks of the area.
Respond to callers’ requests; Directly or remotely assist company employees with problems related to the use of information technology.
Identify problems and assign priority to them, according to defined criteria
Track the incident until its resolution in order to inform the user of its status.
Learn the use of software, hardware and other components used by users.

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Job Requirements:

Candidates who have completed high school or graduated, who have knowledge in Windows Operating Systems, Open Office; MSOffice.
It will be necessary to have knowledge in network configuration and diagnosis.
They should have knowledge in printer installations, etc
Knowledge in Networks and BD will be valued.
They should have two years of experience in similar tasks.