Teleoperator M/F Job – SpurSol Dubai

Apply for Teleoperator Job in Dubai | SpurSol Dubai Careers 2022

Looking for Teleoperator Jobs in Dubai?, SpurSol is one of the great place to work. SpurSol is now looking for a Teleoperator to work in Dubai.

Job Description:

  • Under the supervision of the person in charge of the telephone platform and operational performance, you will be in charge of the following missions:
  • Ensure the telephone reception of customers
  • Inform and guide the client about the services offered
  • Dealing with customer requests, advising them and offering them the service best suited to their needs
  • Record operating data in dedicated software
  • Make appointments and manage the operations agenda according to requests from customers and operations managers
  • Ensure the processing of penalties and written and telephone complaints, in collaboration with operations
  • Regulate, organize and manage its activity according to call flows

Related: Hospital Administrator Job – SpurSol Dubai

Job Requirements:

  • You master the customer relationship by telephone (reception, response to needs, orientation, quote relaunch, etc.) and you know how to manage stressed and/or dissatisfied customer situations
  • You are autonomous on the platform’s tools after a training period.
Work Level
Experienced, Mid-Level
Employment Type
Full Time

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