A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Room Attendant Job Description
Ensure that all Guest Rooms are properly cleaned at all times, in line with the hotel’s Standard Operating Procedures for cleaning these areas.
Ensure health & safety requirements are adhered to, including a personal knowledge of the correct usage of all chemicals used in Housekeeping.
Ensure records are maintained for linen inventory, uniforms, and other items as applicable.
Ensure that lost and found articles are processed properly and that the correct logs are maintained.
Ensure that par levels of linen, towels and uniforms are current, and in line with inventory.
Follow and recommend measures to minimize all wastage of materials and amenities are used in the department.
Ensuring security awareness throughout the Hotel, reporting incidents to the appropriate Manager when warranted.
Ensure VIP requirements are met
Ensure all special requests are met, with particular reference to families visiting our resorts with children.
Ensures any special requests from guests are carried out and delivered on time exceeding guest’s expectations where possible.
Clean and take care of all working equipment used by himself / herself.
Report any damage or loss in a guest room immediately after being found.
Remove room service trays from room & place in service area.
Make room status reports.
Report any suspicious person, sleep outs, ‘Do Not Disturbs’ to housekeeping management
High School diploma
Previous experience in Housekeeping operations for at least 1 year,
Luxury hotel experience is a must.
Passion for excellent service
Excellent team player and great communication skills
Eye for details
Relocate to remote area
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