PM Housekeeper/ Room Attendant job at Hyatt New York

PM HOUSEKEEPER/ROOM ATTENDANT
Thompson Central Park New York
US – NY – New York City

Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Room Attendant is responsible for maintaining the cleanliness of the guest rooms assigned. Previous cleaning experience as well as the ability to communicate to guests preferred.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Related: Front Desk Agent job at Hyatt Regency San Diego

Qualifications
JOB FUNCTIONS
Dust furniture inside and out.
Vacuum entire room and closet moving light furniture when needed.
Washes and dries sinks, vanities, tub, toilet bowls and tanks (inside and out), tiles, soap, soap dishes, etc.
Shines all chrome fixtures in bathroom.
Washes shower curtain or calls for replacement.
Sweep and mop floor, spot clean walls.
Washes and disinfects telephones.
Stock cart on a daily basis and keep it neat and tidy.
Empties and replaces all rubbish cans, ashtrays, ice buckets, water glasses, cleans mirrors.
Makes beds and replace bed pad if necessary.
Ensure all linens are clean and in good condition.
Replaces all guest amenities and linens as needed.
Air out room and adjust heating/AC.
Reports out of order items to Coordinator.
Check am and pm status reports.
Reports any guest complaints.
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal and written communication skills
Ability to lift, pull, and push a moderate weight.

Qualifications
Essential
Six months experience in a similar position.
Fluency in English
Excellent customer service
Work well with people, handle pressure and work under minimal supervision

Desirable
High School graduate
Housekeeping experience in an upscale NYC property
Multilingual (especially French, Italian, Spanish)

Knowledge, Skills and abilities
Essential
Physical Abilities
Ability to walk, bend, and stand for long periods of time.
Ability to push, pull, lift and carry 50 lbs.

Related: Housekeeper/Room Attendant job at Hyatt Atlanta

Service Orientation
Measuring concerns for guests or customer satisfactions

Problem Solving
Troubleshooting skills.
Measuring abilities to think strategically, to create solutions to complex situations

Self-Efficacy
Ability to work under minimal supervision.
Ability to exert control over one’s motivation, behavior and social environment

Essential
Physical Abilities
Ability to walk, bend, and stand for long periods of time.
Ability to push, pull, lift and carry 50 lbs.

Service Orientation
Measuring concerns for guests or customer satisfactions

Problem Solving
Troubleshooting skills.
Measuring abilities to think strategically, to create solutions to complex situations.

Self-Efficacy
Ability to work under minimal supervision.
Ability to exert control over one’s motivation, behavior and social environment.

Related: Public Areas Attendant job at Hyatt Centric Austin

Desirable
Leadership
Measuring big picture orientation, vision and goal setting

Sensitivity to Diversity
Measuring sensitivities to individual cultural and ethnic differences

Ethical Awareness
Measuring concerns for fairness, equity, integrity and ethics

Creativity
Measuring aspects of innovation, creativity and curiosity

Group Process & Team Building
Measuring needs for collaboration, affiliation and teamwork.
Salary Range – $27.6544 – $31.4171