Grand Hyatt San Diego
US – CA – San Diego
The Information Technology Coordinator is responsible for providing technical support to hotel associates and management in assisting them in utilizing Hyatt technology to achieve their goals. Responsible for the ongoing support and maintenance of the Local Area Networks within the building. Responsibilities include installation and support of server-based software, developing server/product migration plans, and troubleshooting problems. This role also installs and maintains hotel IT hardware and software in accordance with Hyatt standards. The role utilizes defined processes, procedures and protocols to uphold the security, structure and integrity of hotel networks and systems. In addition, the role performs required IT maintenance and upgrades with minimal disruption to hotel operations and maintains proper backups for supported systems.
This role focuses on the day-to-day availability and functionality of IT systems in the hotel and resolves standard user issues.
Full flexible availability is required for this role including weekends, holidays and overnight. The candidate who fills this role can expect approximately 24 days per year will require night and/or weekend work.
Full flexible availability is required including weekdays, weekends, holidays and overnight.
2 years IT help desk or similar support experience preferred.
Hotel IT or Operations experience a plus.
Experience in dealing with multiple and diverse stakeholders, including hotel associates, guests and management.
Strong IT, time management, and communication skills.
The hourly rate for this role is $25.50/hr.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care after 30 days of Full Time employment, paid FamilyBonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, and many more!
Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity