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GZ Solutions Sharjah Careers | Customer Service Supervisor

October 15, 2022

Apply for Customer Service Supervisor Job in Sharjah, United Arab Emirates | GZ Solutions Sharjah Careers 2022

Location: Sharjah, United Arab Emirates
Category: Customer Service / Reservations / Telecalling
Job Type: Full-time

Description

Hiring a Customer Service Supervisor for Sharjah.

Key Responsibilities:

  • Supervise day-to-day operations in the customer service department.
  • Respond to customer service issues on time.
  • Create effective customer service procedures, policies, and standards.
  • Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
  • Implement an effective customer loyalty program.
  • Maintain accurate records and document all customer service activities and discussions.
  • Hire and train new customer service agents.
  • Manage the approved budget of the customer service department.
  • Assess service statistics and prepare detailed reports on your findings.

Read Also: GZ Solutions Careers Abu Dhabi 2022 | Retail sales associate

Key Requirements:

  • Bachelor’s degree.
  • Proven experience as Customer service Supervisor.
  • Excellent leadership and interpersonal skills.
  • Able to prioritize and delegate tasks.
  • Outstanding written and verbal communication skills.
  • Proficiency in Microsoft Office and customer service software.
Work Level
Experienced
Employment Type
Full Time
GZ Solutions LLC
View profile
Industry
Import/Export
Location
Miami Florida