Fraud Investigation Officer Job Description
Fraud Investigation Officer – UAE Nationals Preferred
The Fraud Risk Analyst I is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.
Minimizes application fraud losses by implementing and managing various pre acquisition fraud prevention processes
Manages Pre- Acquisition sampling for the given location and post acquisition verification processes
Reviews sampling reports sent by outsourced vendors and provide the same to Credit Initiation teams post validation
Reviews the alerts received to ensure that fraudulent credit card booking is avoided
Provides feedback, updates and MIS to internal stake holders on emerging fraud trends and fraudulent applications
Performs other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Operates 24/7 to monitor customer transactions with respect to detections and authorizations.
Relevant 2 to 3 years of experience with Fraud domain.
Good knowledge of Banking products and processes – credit cards, personal, home loans and bank accounts
Bachelor’s/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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