Duty Manager Job at Accor Dubai

Hiring for Duty Manager in Dubai

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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Job Description
Manage daily operation of the Rooms Division
Lead, guide and direct the efforts of the team
Solve operational problems and ensure continuity in the service during your shift
Provide support to Cluster Rooms Division Director in the daily operational duties.
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Consistently offer professional, friendly and engaging service
Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with friendly and engaging service
Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices

Qualifications
Fluent in English and Arabic. Russian and French will be an added advantage
Previous relevant experience
Ability to focus attention on guest needs, remain calm and courteous under pressure
Strong interpersonal and problem solving abilities
Confident Opera user

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Our Brands
“Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities.
Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.”