Apply for Customer service supervisor Job in Abu Dhabi | GZ Solutions LLC Abu Dhabi Careers 2022
Looking for Customer service supervisor Jobs in Abu Dhabi?, GZ Solutions LLC is one of the great place to work. GZ Solutions Abu Dhabi is now looking for a Customer service supervisor to work in Abu Dhabi.
Location: Abu Dhabi, United Arab Emirates
Category: Customer Service / Reservations / Telecalling
Job Type: Full-time
DESCRIPTION
Hiring a Customer service supervisor for Abu Dhabi.
Key Responsibilities:
- Manages a team of assigned Customer Care Agents and ensures they comply with company guidelines, in particular, related to the quality of service.
- Supports Customer Care Agents with any technical or customer-related challenges.
- Organizes daily schedules for the assigned Customer Care Agents.
- Identifies opportunities to update or improve customer service procedures and makes recommendations to Customer Care Management.
- Prepares knowledge-based documents such as summaries and responses to frequently asked questions.
- Prepares monthly reports summarizing the assigned customer service teams’ performance.
Related: HR Executive Job – GZ Solutions Sharjah
Key Requirements:
- Bachelor’s degree.
- Three years experience as Customer service supervisor.
- Strong multi-tasking abilities with attention to detail.
- Outstanding verbal and written communication skills.
- High attention to detail and accurate.
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