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Customer Service Supervisor Job – GZ Solutions Abu Dhabi

November 1, 2022

Apply for Customer Service Supervisor Job at GZ Solutions Abu Dhabi | GZ Solutions LLC Abu Dhabi 2022

Location: Abu Dhabi, United Arab Emirates
Category: Customer Service / Reservations / Telecalling
Job Type: Full-time

Customer Service Supervisor Job Description

Hiring a Customer Service Supervisor for Abu Dhabi.

Key Responsibilities:

  • Manage and coordinate customer support teams.
  • Conduct a quality assurance survey with customers to provide feedback to employees.
  • Improve customer service procedures, policies, and standards and set clear and actionable goals for support teams.
  • Cross functional collaboration to resolve issues.
  • Improve employee recruitment and appraisals to recruit better staff.
  • Plan and improve the training process.
  • Build a customer-centric culture.
  • Aid the employees in keeping stress levels low and productivity high.
  • Conduct periodic reviews and performance evaluations of team members.

Related: Storekeeper Job – GZ Solutions Sharjah

Key Requirements:

  • Bachelor’s degree or equivalent experience.
  • Four years experience as customer service supervisor.
  • High degree of professionalism and integrity.
  • Excellent oral and written communication, sales, and customer service skills.
  • Good computer knowledge.
  • Proven ability to work with people at all levels within an organisation.
  • Good time management and prioritizing capabilities.
Work Level
Experienced
Employment Type
Full Time
GZ Solutions LLC
View profile
Industry
Import/Export
Location
Miami Florida

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