Apply for Customer service representative Job in Abu Dhabi | GZ Solutions Abu Dhabi Careers 2022
Looking for Customer service representative Jobs in Abu Dhabi ?, GZ Solutions is one of the great place to work. GZ Solutions UAE is now looking for a Customer service representative to work in Abu Dhabi, UAE
Location: Abu Dhabi, United Arab Emirates
Category: Customer Service / Reservations / Telecalling
Job Type: Full-time
DESCRIPTION
Hiring a Customer service representative for Abu Dhabi.
Key Responsibilities:
- Serving as the first point of contact for any customer related issue through the company’s helpline and email support.
- Understanding customer requirements to be able to service accurately and effectively.
- Actively identifying areas of improvement in existing processes.
- Coordinating with Operations, Sales and Finance Teams to relay relevant information and resolutions to customers.
- Tracking customer requests through the integrated CRM platform and generating support tickets.
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Key Requirements:
- Bachelor degree with experience as customer service executive.
- Demonstrate conflict resolution skills and take ownership in resolving customer’s needs and escalating when necessary.
- Ability to manage multiple customer queries simultaneously.
- High degree of professionalism and integrity.
