Customer Service Representative Job – Brecks Group Boston

Apply for Customer Service Representative Job at Brecks Group Boston, Massachusetts | Brecks Group United States Careers 2022

Qualifications

• 1-2 years’ experience in customer service
• Excellent verbal and written communication skills
• Ability to quickly learn and apply knowledge in a swiftly changing environment
• Extreme reliability and adaptability
• Effective worker both independently and on a team
• Exceptional focus on providing individualized customer support
• Multitasking capabilities, both physical and technological
• Willingness to evolve and grow alongside the company

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Responsibilities

• consumer brands to develop, rapidly deploy and power white label and co-branded
• Provide inbound phone/email/ support for existing and new clients
• Provide OUTSTANDING customer service to ensure complete satisfaction
• Resolve client inquiries and issues regarding our services and products
• Adhere to operational and compliance procedures
• Complete assigned operational tasks within targeted service level
• Maintain high levels of schedule adherence and utilization
• Maintain high attendance standards
• Implement coaching and feedback to improve contact quality
• Perform other job-related duties and responsibilities, such as handling mailed communications