Apply for Customer Service Representative Job at Brecks Group Boston, Massachusetts | Brecks Group United States Careers 2022
Qualifications
- 1-2 years’ experience in customer service
- Excellent verbal and written communication skills
- Ability to quickly learn and apply knowledge in a swiftly changing environment
- Extreme reliability and adaptability
- Effective worker both independently and on a team
- Exceptional focus on providing individualized customer support
- Multitasking capabilities, both physical and technological
- Willingness to evolve and grow alongside the company
Related: Bartender Job – Brecks Group Peoria
Responsibilities
- consumer brands to develop, rapidly deploy and power white label and co-branded
- Provide inbound phone/email/ support for existing and new clients
- Provide OUTSTANDING customer service to ensure complete satisfaction
- Resolve client inquiries and issues regarding our services and products
- Adhere to operational and compliance procedures
- Complete assigned operational tasks within targeted service level
- Maintain high levels of schedule adherence and utilization
- Maintain high attendance standards
- Implement coaching and feedback to improve contact quality
- Perform other job-related duties and responsibilities, such as handling mailed communications
