Apply for Customer service Executive Job at GZ Solutions Abu Dhabi, United Arab Emirates | GZ Solutions Abu Dhabi Careers 2022
Location: Abu Dhabi, United Arab Emirates
Category: Customer Service / Reservations / Telecalling
Job Type: Full-time
Description
Hiring a Customer service Executive for Abu Dhabi.
Key Responsibilities:
- Maintaining a close relationship with clients and understanding their needs and/or concerns.
- Resolving customer complaints brought to your attention.
- Overseeing the customer service process.
- Supporting clients in line with our policies and procedures.
- Monitoring the work of individual representatives and of the team.
- Liaising internally with our sales and service team to ensure customer satisfaction.
- Conducting quality assurance surveys with customers and providing feedback to management.
Related: Purchase Officer Job – GZ Solutions Sharjah
Key Requirements:
- Bachelor’s degree is preferred.
- Minimum of two years’ experience in customer service.
- Good interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
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