Our client is into the Real estate industry. They are now looking for a Contact Center Agent to join them.
Salary: AED 4500 – AED 5000
Roles & Responsibilities:
Handle many inbound and outbound calls to customers and clients.
Identify the needs of customers, resolve issues and provide solutions.
Upsell other products wherever possible.
Ensure you follow the customer service script provided by the company for uniformity.
Also, be well-read on company policies and the website for FAQs or policy-related answers.
Age Limit – 35 years
High school diploma or similar
Min 1-year experience in Call Center
Good communication skills in English and Arabic