Apply for Call center Agent Job in Abu Dhabi, UAE | Al Ghazi Business Services Careers 2022
Looking for Call center Agent Jobs in Abu Dhabi ?, Al Ghazi Business Services is one of the great place to work. Al Ghazi Business Services Abu Dhabi is now looking for a Call center Agent to work in Abu Dhabi
Location: Abu Dhabi, United Arab Emirates
Category: Customer Service / Reservations / Telecalling
Job Type: Full-time
DESCRIPTION
Hiring a Call center Agent for Abu Dhabi.
Key Responsibilities:
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about services or the company.
- Enter and update customer information in the database.
- Take and process inquiries in an accurate manner.
- Direct prospects to the field sales team when needed.
- Ask questions to understand customer requirements and get meetings for sales agents.
- Follow up with leads for status and satisfaction survey.
- Keep records of calls and sales and note useful information.
- Handle grievances to preserve the company’s reputation.
Related: Warehouse Associate Job – Al Ghazi Business Services Sharjah
Key Requirements:
- Bachelor degree holder.
- Three to four years experience as call center agent.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- Excellent communication and interpersonal skills.
- Excellent knowledge of English.
- Clear accent and pleasant tone of voice.
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
