BS Group LLC Abu Dhabi Jobs | Customer Service Representative

September 30, 2022

Apply for Customer Service Representative Job in Abu Dhabi | BS Group LLC Abu Dhabi Jobs 2022

Job Responsibilities:

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies

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Job Requirements:

  • High school diploma
  • Proven customer support experience or experience as a Client Service Representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
Work Level
Experienced, Mid-Level
Employment Type
Full Time
BS Group LLC
View profile
Consulting & Outsourcing

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