Citymax Hotels UAE Jobs | General Manager

Hiring 2022 | Apply for General Manager Jobs in Ras Al Khaimah Looking for General Manager jobs in UAE? Citymax Hotels UAE is one of the best company in Ras...
Posted in uae jobs
April 12, 2022
Citymax Hotels UAE Jobs | General Manager

Hiring 2022 | Apply for General Manager Jobs in Ras Al Khaimah

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Job Purpose –

To optimize operational efficiency by directing all Departmental heads and establishing, formulating, defining and developing strategies to achieve unit operational growth as per the CityMax Corporate direction. To optimize revenues & profitability targets and to be the best in its class in both the service and product standards.
Key Accountabilities –


  • Plan, forecast, and budget the revenues & cost for the Hotel.
  • Create work environment that is high in employee morale and provides constant learning and development and use the feedback from Employee Satisfaction Survey to draw an action plan.
  • Recruitment and Performance Appraisal / Management of the employees in the hotel.
  • Develop and implement the Annual Strategy linking the hotel’s objectives to the overall Citymax strategy.
  • Constantly benchmark and innovative both products and services in line with the changing customer expectations.
  • Create a culture of alignment between individual and the hotel objectives.
  • Drive a Performance culture through all levels of employees in the hotel.


  • Maximize revenue and profitability of the hotel through best of class production and service standards in order to dazzle and delight the customer.
  • Timely usage of financial and statistical information in effective management decision making.
  • Monitor complaints and take measure to ensure complaint reduction.
  • Monitor rooms market share and to improve revenues against the current budget & previous years’ performance.
  • Monitor, improve Food & Beverage market share and Revenue per Available Room.
  • Maintain excellent external contact in the not only the competition business but also the city hospitality scenario.
  • Identify and develop talent through appropriate career progression plans in coordination with Corporate Human Resources.
  • Ensure alignment of Training and Development activities with operational goals & objectives.
  • Ensure imparting both technical and attitudinal training to all employees.
  • Ensure optimal staffing levels and rooms to staff ratios.
  • Ensure implementation of Total Quality or any other similar initiative which captures and finally increases the bottom line of unit.
  • Maintain high standards of hygiene and sanitation in the unit.
  • Recommend and constantly review upgradation of the hotel facilities, products, equipment, and services.
  • Ensure compliance of statutory requirements of the unit.
  • Take a active part in the Landmark Community and environmental initiatives in the hotel.

Citymax Hotel – Egypt
  • Optimally and proactively handle the relationship of Citymax Aswan and Alexandrea valued owners and management of the properties.
  • Proactively own the communication between Citymax Hotels head office and the owners/management of Citymax Aswan Hotels and Alexandrea to understand, gain agreement and accelerate the adoption of Citymax Hotels initiatives and strategies.
  • Facilitate and coordinate regular consultations and annual / Monthly portfolio review meetings to review hotel performance, discuss business opportunities and action plan development, and/or follow up.
  • Align the sales and action plans based on owning company approved budget.
  • Follow up regular on management fees payments, expenses and all financial aspects.
  • Quarterly visit for at least 3 days and maximum 7 days to audit, meet and follow up with owners’ team and hotel operation team.
  • Assist in all hiring process of key positions includes hotel manager or GM
  • Be the key factor of communication and support to the managed hotels by support in marketing initiatives, sales calls etc…

Knowledge, Skills & Experience

Bachelors/Master’s degree in Hotel Management /Business Management

Job Experience

  • 12 to 15 years of experience in Hotel operations
  • Minimum 3 – 5 years as General Manager in 3 or 4-star hotel
  • GCC experience must.


  • Arab Nationals only
  • Excellent interpersonal and communication skills.
  • Experienced and effective people manager.
  • On the feet thinking to drive creative solutions to overcome obstacles.
  • Challenges status quo and acts with a sense of urgency to mitigate risk.
  • Has strategic mindset but is a tactical operator.
  • Is a leader with the ability to coach, mentor and motivate.


Primary Location: AE-AE-Ras Al Khaimah
Work location/ موقع العمل: HOSP – Ras Al Khaima Citymax Ras Al Khaima Ras Al Khaimah
Job: Landmark Hospitality Administration
Organization: Citymax Hotels UAE
Schedule label /الجدول الزمني: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting/نشر تسمية الوظيفة: Apr 12, 2022, 6:46:37 AM
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