BD Group LLC Jobs 2022 | Customer Service Executive

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Hiring a Customer Service Executive for Dubai.

• Manage large amounts of incoming phone calls.
• Generate sales leads.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions..
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.

• High School Diploma or equivalent.
• Proven customer support experience.
• Track record of over-achieving quota.
• Familiar with CRM systems and practices.
• Ability to multi-task.
• Strong interpersonal and communication skills.
• Critical-thinker and problem-solver.

Customer Service/Tele Marketing/Tele Sales

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