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Hiring a Call Center Agent for Dubai.
Key Responsibilities:
- Answer calls and respond to emails.
- Management and resolve customer complaints.
- Meet personal targets and work towards meeting team targets.
- Write and submit timely reports on performance, targets, and customer queries.
- Maintain good customer relations.
- Route calls to other team members whenever needed.
- Managing administration, communicating and coordinating with internal departments.
- Other duties as assigned.
Key Requirements:
- High school diploma or equivalent.
- Previous experience in a customer support role.
- Strong communication, both written and verbal.
- Good computer skills.
- Good multi-tasking skills.
- Ability to work under pressure.
Other Recent UAE Jobs 2022
Job Category
Customer Service/Tele Marketing/Tele Sales
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