Walk in Interview, Apply for Receptionist Job in United Arab Emirates
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
About the Position:
We are currently looking for a professional Receptionist for Toyota & Lexus in Dubai. As a Receptionist your main function is to receive walk-in customers at the showroom and address their queries.
Specifically, your responsibilities are as follows:
- Attend to all incoming calls and transfer calls to the concerned staff members. Take note of any messages for staff members that are not available and pass on the message in a prompt manner
- Facilitating outgoing calls for staff members and keeping track of any personal calls being made to make sure they are charged to the respective individual.
- Deal with customer enquiries such as showroom timings, locations, telephone numbers etc., technical queries and complaints are to be transferred to the designated staff members.
- Assist in various admin related tasks during idle times.
The ideal candidate for this role should possess a good general level of education with 2 years’ experience in customer services front-end environment, preferably within the Automotive, Retail or Telecom industries. Working knowledge of MS Office applications specifically MS Excel is required. You must also possess excellent and effective communication skills, customer orientation, good interpersonal and rapport building capabilities. Excellent organizational and administrative skills, including an ability to meet deadlines and manage a varied workload in a busy environment is a must. Arabic speakers will be an added advantage for this role.
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
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Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
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