AG Services LLC Abu Dhabi – Call Center Agent Required

Walk in Interview, Apply for Call Center Agent Job in Abu Dhabi, UAE Description Hiring a Call Center Agent for Abu Dhabi. Key Responsibilities: Answering or making calls to clients...
Posted in uae jobs
March 16, 2022
AG Services LLC Abu Dhabi - Call Center Agent

Walk in Interview, Apply for Call Center Agent Job in Abu Dhabi, UAE

Description

Hiring a Call Center Agent for Abu Dhabi.

Key Responsibilities:

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Taking part in training and other learning opportunities to expand knowledge of company and position.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Building lasting relationships with clients and other call center team members based on trust and reliability.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.

Key Requirements:

  • Bachelor degree holder.
  • Three years experience working as Call center Agent.
  • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
  • Understanding of company products, services, and policies.
  • Proficiency with computers, especially with CRM software.

Other Recent Jobs

Published: March 16, 2022
Location: Abu Dhabi, United Arab Emirates
Category: Customer Service / Reservations / Telecalling  
Job Type: Full-time
Keywords: Working in Abu Dhabi 2022 | Nafasi za Kazi Abu Dhabi | Jos in UAE for Experts 2022 | Jobs in Abu Dhabi for Foreigners | Urgent Hiring in UAE
Share this article

Related Articles

Browse the latest career advices

No related articles